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2024-05-04
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I booked this restaurant to celebrate my husband's birthday. Originally, I reserved a table for 6:30, but I arrived at the restaurant alone at 6:00. Immediately, the staff reminded me that I had to vacate the table in two hours. So, I asked the staff if I should be seated now since I booked the table for 6:30 and my husband hadn't arrived yet. I would have been totally fine with waiting at the bar until my reservation time. By the way, the restaurant was not busy at 6pm😅. Constantly reminding me
I booked this restaurant to celebrate my husband's birthday. Originally, I reserved a table for 6:30, but I arrived at the restaurant alone at 6:00. Immediately, the staff reminded me that I had to vacate the table in two hours. So, I asked the staff if I should be seated now since I booked the table for 6:30 and my husband hadn't arrived yet. I would have been totally fine with waiting at the bar until my reservation time. By the way, the restaurant was not busy at 6pm😅. Constantly reminding me of the two-hour time limit from booking, booking confirmation, and at the restaurant didn't leave a good impression at all. It's not the service one would expect from a five-star hotel restaurant (at least not based on my previous experience in Hong Kong). In the end they seated me in a nearly empty restaurant.
Once I sat down, I ordered a still water. When my husband arrived at 6:15, the waiter again asked him if he wanted still or sparkling. I gestured to my glass of still water as I didn’t understand why he asked again, to which he added, “Do you both want the same?” Then he explained the water was free flow, but no one mentioned to us earlier, and the waiters also didn’t take any initiative to introduce the menu, and we had to flag one down to ask about their signature dishes. As they served the bread, they forgot to provide the bread plate, and halfway through our mains they realised and finally brought us one. (I just feel that lack of training for the staff or just bad management, the staff was actually friendly).
The main courses were neither outstanding nor terrible, it’s just nothing to write home about. The signature porterhouse was properly cooked but it didn’t have that “mind blowing” taste that a customer would anticipate. Especially if they know the name that bears the restaurant’s name - Dario Cecchini, the world famous butcher made famous by Netflix’s Chef’s Table. To make things even more confusing, many of their steaks are not even from Italy, they’re from Australia and Japan. There are certainly better options in the city for authentic Florentine steak.
For dessert we ordered Tiramisu, I mentioned it was a birthday dinner during reservation and provided my husband’s name expecting it to appear on the dessert plate, they forgot about that too and just wrote “Happy Birthday” instead.
At around 8:15, we hadn’t finished our wine nor did we ask for the bill, they approached us with the bill and said “if you don’t mind” (in retrospect I kind of did 😂). I understand you want us to stick to our 2 hour time limit, but why rush us to leave when your restaurant was not full. (Is it because of the free flow water 🤣🤣🤣?)
The restaurant isn’t cheap either, we spent HKD$35xx for 2.
We will not go back again, there are many better alternatives within the city.
Book咗呢間餐廳同老公慶祝生日，本身book咗枱6:30，但我自己一個人6:00早到去咗餐廳攞枱，職員即刻提醒我兩個鐘要交枱，所以我問職員咁我而家應唔應該入座？因為我book枱係6:30而我老公亦未到。如果你哋餐廳滿座，叫我去酒吧坐陣先，我覺得冇問題，其實餐廳6:00都未有人，不停俾人提住兩個鐘還枱感覺唔太好，唔係一間五星級酒店餐廳應有服務（至少我之前去嗰啲未試過係咁）。
最後佢都係比我入去坐，首先叫咗枝still water，坐一陣6.15左右老公到咗，侍應就問我老公想飲still or sparkling，我就同佢講我已經嗌咗一支still water ，跟住佢話”你哋要一樣?”之後先解釋原來啲水係free flow，一路都冇人講過，亦都冇人主動介紹Menu，要我哋主動去搵人問佢哋嘅signature，serve 麵包唔記得俾麵包碟，之後中途發現先俾返我哋。(其實所有侍應都有善，可能只係training唔夠or bad management）
Main course porterhouse steak 好普通。
食物冇一樣係好食到令你會想再去呢間餐廳，亦都冇一樣嘢係好難食。
最後叫Tiramisu dessert，因為book枱嗰時有講生日，亦都有同佢哋講要寫名，但最後係冇咗個名嘅。
大約8:15左右，我哋未叫埋單，酒都未飲完，主動攞張單俾我哋埋單😂 你要我遵守兩個鐘頭規矩冇問題，但你哋餐廳唔full，點解要咁趕客呢？ (唔通係因為啲免費水？🤣🤣🤣）
兩個人今晚消費係HK$35xx
唔會再去，有好多更好選擇
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